Contact Us

Contact Us

Have a query? The fastest and most reliable way to contact us is by email.

Email: info@ukvapeworld.com
Phone: 0161 706 2458
WhatsApp: +44 7389 893608
WhatsApp Hours: 12pm–5pm, Monday to Friday

Important Customer Service Update OCTOBER 2026

We are currently experiencing exceptionally high volumes of orders and customer enquiries, so response times may be longer than usual.

Please email us with your order number and full details of your query, then allow our team time to respond. Sending multiple emails or messages regarding the same query may make it more difficult for our team to process enquiries efficiently.

Due to the volume of enquiries, we may not be able to answer every telephone call. If you are unable to reach us by phone, please send an email rather than repeatedly calling. Your enquiry will be reviewed and we will respond as soon as possible.

To help us resolve your query faster, always include your order number.

For information regarding current order and dispatch delays, please see:

High Volume Delays Update

Thank you for your patience and understanding while our team works through the increased demand.